How Service Charge Compliance Protects Freeholders From Costly Disputes

Service charges are one of the most common causes of tribunal claims.

11/15/20241 min read

Legal requirements

  • Charges must be reasonable

  • Costs must be recoverable under the lease

  • Proper consultation must be carried out (Section 20)

  • Accounts must be transparent

Common mistakes

  • Using the wrong cost categories

  • No reserve fund

  • Missing consultation notices

  • Mixing client and business accounts

  • Poor documentation

Consequences

  • Repayment orders

  • Tribunal costs

  • Inability to recover major works

  • Director liability

Specialist management advantage

A block manager ensures:

  • Lease compliance

  • Budgeting accuracy

  • Separate client accounting

  • Full audit trail

  • Legal consultation procedures

Good service charge management protects income and prevents disputes. Unity Block Management can guide and support you.